Certification·Sales & AR·Intermediate
Sales: Order to Cash
Understand quotations, pricing, sales orders, delivery, invoicing and collection, including advance payments, retention and shared payment responsibilities.
What you will learn
- Evaluate pricing, discounts, promotions and customer credit conditions.
- Explain partial delivery, progress billing, advances and retention.
- Follow invoices, credit notes and payment allocations to explain outstanding balances.
Lessons · 18 lessons
1Order to cash: understanding the complete sales relationship4 min2Customers and commercial defaults: building a dependable sales relationship4 min3Quotations: explaining the offer before making the commitment4 min4Sales orders: managing the promise made to the customer4 min5Discounts: deciding when a price concession makes business sense4 min6Coupons: controlling who can redeem an offer and when4 min7Promotions: encouraging the right buying behaviour4 min8Credit control: balancing sales opportunity and collection risk4 min9Payment terms: separating billing triggers from payment deadlines4 min10Deliveries: fulfilling an order in the right quantities and locations4 min11Standard invoices and partial billing: charging for the correct supply4 min12Progress invoicing: billing a contract as agreed stages are achieved4 min13Advances and retention: understanding why the current amount due differs from the work billed5 min14Customer credits and returns: correcting the commercial position4 min15Customer payments and allocations: understanding what has actually been settled4 min16Split receivables: when more than one party is responsible for a bill4 min17Consignment: selling goods owned by another party4 min18DNA Pay: connecting a payment request to the ERP receipt4 min
Skills
Order-to-cash processesPricing and payment termsDelivery and invoicingAdvances and retentionReceipts and allocations
