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Lesson 18 of 159·4 min

Deliveries: fulfilling an order in the right quantities and locations

Delivery documents record physical fulfillment. The order quantity is the total promised, the previously delivered quantity is what has already gone out, and the current delivery is the additional amount leaving now. The remaining quantity tells operations what still needs attention.

DNA Delivery Note can source an order and tracks ordered, previously delivered and to-deliver quantities. Warehouse, variant, bin and UOM identify exactly which stock moves. For tracked stock, the availability calculation converts quantities to the stock unit and combines demand for repeated lines using the same item, variant and bin. A line-by-line glance can miss an overall shortage. Delivery and billing progress must still be reviewed separately.

Why delivery is a separate event

A sales order describes what has been promised. A delivery describes what has actually been supplied in a particular event. Keeping them separate allows a company to manage partial fulfilment, remaining quantities, and the evidence of supply.

Warehouse location matters because available stock is not just a company-wide total. Goods may be held in different warehouses or bins, and the correct variant or unit may be required. A substitute that looks similar may not satisfy the customer's specification.

DNA delivery records relate to source orders and warehouse locations. Source-related restrictions help retain the agreed scope, while delivered quantities explain the actual fulfilment. Stock validation helps prevent an operational record from claiming unavailable goods.

A practical example

An order for 100 pieces has already delivered 60. A second delivery of 25 leaves 15 outstanding. Entering 100 again as the current delivery would misrepresent the physical movement. A different color variant in the same warehouse does not fulfill the requested variant.

The remaining quantity is part of the original commitment. A new independent order for that remainder could duplicate demand if the original order still shows it as open. The relationship between the deliveries and source order is therefore essential.

Advance conditions and release

Some commercial arrangements require an advance before goods are released. DNA can block delivery while a required advance remains pending. The control connects warehouse action to the agreed payment condition.

This does not mean warehouse staff should interpret every customer account themselves. It means the system can represent a condition that the commercial and finance teams agreed. The relevant evidence is the recorded payment position under that arrangement.

Delivery and invoicing remain distinct

Physical delivery can support standard billing, but a progress-billing contract may use different billable events. Delivering equipment does not necessarily establish that installation or commissioning has been completed. The source order's billing arrangement determines the commercial interpretation.

Returns and corrections also need context. Goods physically coming back, a price concession, and an invoice correction are different events. The operational quantity should reflect what happened to stock, while financial documents explain the billing effect.

A dependable delivery record identifies the source commitment, actual quantity, correct unit and location, and the event's timing. That information supports accurate remaining-order visibility and reduces disagreements about fulfilment.

Check your understanding

Not marked. Answer every question to finish the lesson.

Question 1 · Choose one answerConsider this statement about deliveries: The item, variant, unit and source location must describe the goods actually supplied. Is the statement correct?

Question 2 · Choose one answerCheck your understanding of deliveries: Which statement is accurate?

Question 3 · Choose every answer that appliesCheck your understanding of deliveries: Select all correct statements. Exactly two answers are correct.