DNA Insights
August 14, 2025

The Invoice Is Correct. Why Is the Project Losing Money?

Connect budget, commitments, actual costs and progress billing to understand project margin before the final account.

The Invoice Is Correct. Why Is the Project Losing Money?

An invoice can be accurate and the project can still be unprofitable. Billing records what the contract allows you to charge. Cost control explains the resources consumed and the obligations still ahead. Looking at either side alone leaves a blind spot.

Give cost a consistent address

In DNA, cost centres, cost codes, disciplines and work packages provide different ways to describe project expenditure. Agree their roles before transactions begin. A cost centre can identify responsibility, a cost code the type of cost, and a work package the scope being delivered.

Use those definitions consistently in budgets, purchasing and actual transactions. Otherwise, comparing budget and actual becomes a manual mapping exercise at month end.

Read three positions together

The approved budget is the baseline. Actual cost is what has been recorded. Open commitments show obligations that may not yet be represented in actual cost. A forecast also needs an estimate of work still to complete.

Consider an illustrative package with a budget of 100,000, actual cost of 60,000, open commitments of 30,000 and uncommitted remaining work estimated at 20,000. Its forecast cost is 110,000. The project is not comfortably under budget simply because actual cost is currently 60,000.

Avoid double counting: a commitment already represented by an invoice must not be counted again as open. Document exactly how the report defines each amount.

Keep billing separate from cash

Progress billing, certified amounts, retention and customer receipts represent different stages. A billed amount may remain unpaid, and retention can delay cash beyond the work itself. Review the contract and the configured billing milestones alongside the cost position.

When scope changes, update the approved commercial and budget records through controlled revisions. An optimistic forecast is not a substitute for an approved variation.

Follow the exception to its source

Start with Budget & Cost Centers, investigate the related purchase documents, and compare progress in Projects & Tasks. Review the billing journey in Sales & CRM.

For a demonstration, ask for one work package with a cost overrun and one delayed receipt. The system should help explain both without treating profit and cash as the same measure.

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